Also look for spelling and grammar mistakes (although I'm not best placed to comment on this ?? )
3. Scare statics are often a good method phishing criminals use to get an instant reaction, for example alarmist email Subjects such as "your account has been suspended".
Our instant reaction is to get it sorted. Don't fall into this trap, take a moment to think, then as per #1, don't click anything until you have inspected the link and you are confident. If in doubt, simply delete the email, and login to the any customer portals you may have to check the status of your account.
4. Unbelievably, I still come across users that do not have an Anti-Virus solution installed on their machines. Tools like AVG, even the free version for non-commercial users offers significant protection to stops viruses, spyware, malware and ransomware.
These tools will help if you do accidentally click a link that takes you to a suspect site. The AV tool should block access and notify you.
5. Share with your colleagues any phishing or spoof emails, and I don't mean forward it to them! Take a screen-grab or snippet and share via your chat channels.
Go one better, if you have not done so already, setup a dedicated chat channel for alerting teams to any potential threats. My business uses slack, and we have a dedicated channel called cyber-security and use this as a heads up, its a great way of disseminating information quickly to the team.
It's imported to be educated and aware of the techniques cyber criminals use.
Hope these quick tips are of help. Remember, on a wider basis you should have formal security policies and procedures in place to protect you and your business.
Thank you!